Costa Rica trip, Bonnie L (from USA) - March 13, 2007
I would like to take this opportunity to tell you what a wonderful representative of your company you have in Mauricio. All the way through the arrangements & even now, 2 weeks after returning home, he is still doing everything possible to make sure our trip was successful. Please excuse any typing errors because I am writing this with only one arm. The reason for this is because the day after I arrived in Costa Rica, I broke my arm. I then lost my camera !!! It was a really difficult time for me in a foreign country. However, Mauricio has stayed in touch with me all through this experience, has located my camera, & is making arrangements to send it back to me. It is very important to me that you recognize Mauricio as the excellent representative that he is. Linda B.
Costa Rica trip, Susan J (from Canada) - March 13, 2007
It was a pleasure working with Mauricio at Latin Discover. The service he provided in customizing our itinerary for Costa Rica and booking all hotels and ground transportation exceeded our expectations. My husband and I were very pleased with all the arrangements and we would definitely use Latin Discover in future travels to Latin America.
Costa Rica trip, Tara L (from USA) - March 5, 2007
I have worked with Mauricio Guzman several times in the past and would think of working with no one but him in the future. He is excellent! Not only is he very reliable, educated, and rapid, but he personally cares about his clients and has helped me in so many ways!
Costa Rica trip, Roberta B (from USA) - March 1, 2007
Mauricio, We had a wonderful time - you are lucky to live in such a beautiful country! Everything worked out very smoothly - we enjoyed each of the hotels and all of the transfers went off smoothly. We really had no bad experiences (except for when my 7 yr old stepped on a wasps nest!!) and I hope to come back, especially to Monteverde! Thanks for your help, Roberta
Ecuador trip, Martin H (from UK) - February 26, 2007
Laura, It was all utterly fantastic, we are full of praise for your oganisation. We are going to do your evaluation form, this is just an initial response. Many thanks, Sheila
Costa Rica trip, Cathy Pollak - February 14, 2007
Sandra, The same gentleman who picked us up when we arrived also took us back to the airport. He was very nice. We did have a pleasant flight home. The breakfast on American Airlines was good and generous. Besides the misunderstanding about the transfer, we did enjoy the trip. The volcano was fun to see and the hot springs were a treat.
We had good guided tours and saw lots of monkeys, sloths, caymans, banana trees, and beautiful flowers. We liked all of the hotels and meals. As you know, the Hotel Parador was spectacular. The food and the suite that we stayed in was wonderful. I do have many friends who are interested in traveling to Costa Rica and I will recommend you to my friends. Thanks again. I will send you some photos by email next week when we get them organized. Cathy
Ecuador trip, Andrew P (from USA) - February 14, 2007
Found the everything on the trip to have been arranged wonderfully and everyone we dealt with in the company attended to all our requests. This made the trip great.
Chile trip, Fred B (from USA) - February 14, 2007
Laura, We just returned from Chile. Thank you for doing such a good job. I thought it might be appropriate to give you some feed back. Pro Tours did a great job in their logistics. We were always picked up on time at the various airports etc. Hotel Galerias was very nice.
The Hotel staff confirmed that the area is unsafe, especially at night. The Santiago Tour is really well done. Hotel Gromero is very clean and a 20" walk to the center of town. The only drawback to it is that visitors should know that it caters mainly to Germans and because of that the folks there are a bit rigid and further that breakfast daily is ham, cheese, and cake.
The Villalarrica Lake Hotel is the nicest Hotel we have ever stayed in. The Lake country package we had was not one I would recommend (our guide agreed ) The Lava Tube visit, the visit to the hot springs, and the tour of Pucon are not worth the time and the hike is very demanding. The local tour company offers a number of other tours; a visit to the Mapuche Indian reservation, a visit to the Temuco Mercado which sells Mapuche Silver, and other equally interesting but easier hiking.
We found the Chilean people the warmest and most engaging of any we have had the opportunity to get to know. Best Wishes, Fred & Ellen B.
Ecuador trip, Andrew P (from USA) - February 13, 2007
Andrew is still in Ecuador climbing in the Andes, and will not be home till Monday.
I would like to thank you for all you did to make everything so wonderful and stress free.
Sacha Lodge was fantastic, we were looked after from we woke till we went to bed.
On our return we were met at the airport and had a great city tour with a very helpful and informative guide.
The horse riding was also well arranged and worked very well for us.
Thanks for arranging everything and hope to come back again
Chile trip, Richard Carl S (from USA) - February 12, 2007
I talked with the stocktons this morning. Their trip went well, and they thoroughly enjoyed themselves. They were very happy with their anniversary dinner.
The hotel had given them flowers and plied them with wine. I was very pleased with your service and the pick up of documents at the vehicle counter in santiago went off without a problem. Thanks for all your help. Doris
Costa Rica trip, Lee Watson (from USA) - February 10, 2007
The "Classic Costa Rica Tour" from Latindiscover.com exceeded all of our highest expectations in all areas. To simply say the transfers went "smoothly" would not give justice to the superb service provided by our driver/guides! The itinerary was excellent and perfect for first-time visitor/naturalists like ourselves. The choice of hotels was also great and several were far beyond our expectations. We highly recommend this package tour from latindiscover.com. Lee & Linda Watson.
Ecuador trip, Nathan Winder (from USA) - February 5, 2007
Laura, I just wanted to thank you and Latin Discover for helping me plan a wonderful trip. I was very impressed with your prompt and helpful emails and repsonse to my questions. I was pleased with the organization of having my personal trip website, itinerary information and with having my plane ticket and voucher delivered the day before my departure as planned. The Encantada was great and I had an amazing experience in the Galapagos. I wouldn´t hesitate using Latin Discover again for future trips througout Latin America. Thanks again and best wishes, Nathan Winder ps. You´re welcome to use any of my comments as positive feedback on your website or elsewhere.
Costa Rica trip, Christine N (from USA) - February 4, 2007
Mauricio, first thank you very much for all your help! We had an unforgettable time! The transportation from the airport to Hotel Grano de Oro was great and the hotel was beautiful! Our first night we stayed in a newer room and on our last night we stayed in the older part right above the restaurant, which may I say was fabulous!
Our flight to Tortuguero was fun, there was only about 8 people on our flight the landing in Tortuguero was pretty fun too with the crosswinds. We were so happy we chose to fly in since we had more time to check out the hotel and surrondings. Within minutes of our arrival, we saw our first monkeys, a family of 5. We were so excited! The stay was fabulous! Our guide Alex was wonderful! We really liked him. All the staff at the Pachira Lodge were wonderful, from our bar tender, boat driver, office manager and the restaurant staff were so wonderful and insightful.
It was fun on our last night we received a fun Honeymoon drink, a pina colada in a pineapple. We will definitely return! The boat ride out was great. Our bus ride was good, it was great to be able to look around an soak in Costa Rica. Adobe rental cars was great, Katrina was wonderful, she took her time and answered all our question and helped us with our map. Driving was fine, we learned the rules quickly and ran into no problems, except maybe getting a little lost, but the locals were wonderful and would help us.
The Arenal Volano Inn was beautiful, the town was great and the restaurant at the Inn was so yummy! We did see the Volcano for a second during the day and one night when we were having dinner at the restaurant at the Inn the servers told us to go outside and look and we saw the volcano, lava and all!! It was very exciting! When we were in Arenal we did the Hanging bridges walk, it was beautiful and exciting! Then we hiked down to this waterfall, the hike was step but the path was well kept and the waterfall was spektacular! Hotel Fonda Vela was beautiful and the restaurant was good. One morning we walked to Stella's Bakery for breakfast and we got two sandwiches to go, it was wonderful food!!!
We did the hanging bridge walk and the zip-line with the company Adventura. Of it was a wonderful time, our guide for our walk was great and funny, and the guys for the zip-line, were amazing!!! We had the best time every! Denise was the lead guy and there were three other men helping all of us, Fernando and I can' t remember the other two. Anyways, there were so full of life and so funny! We had a wonderful time, they had two surprises for us a vertical drop and the Tarzan swing... SO scarry but so much fun!!!!
We also did a night walk, it was so cool! We saw a lot of wildlife. Also our guide was great! Manuel Antonio was beautiful! The Parador, was amazing our view was breathtaking! The ppols and swim up bar were great! We found two wonderful restaurants, Red Beard and El Avion, the food was great and there was live music.
We went into the park on morning at 8am, we had a great time we saw a lot of monkeys, the beachs were great. We chose not to go with a guide and so we were able to take our time, lay on the beach and swim. The next day we came back and just laid on the beach. It was wonderful! Osa Peninsula was amazing! Aguila de Osa Inn, was amazing! Brad and all the staff were wonderful, you could tell they were like a family.
What an experience, so intimate and personable. We fished one day with Captain Willie and Christian. We chose to go out all day. It was wonderful just Chris and I and the two guys. We had an unforgettable time. We caught a yellow fin tuna, a Mahi and 5 sailfish. Chris was smiling ear to ear.
We saw a ton of dolphins. And the two guys even saved a giant sea turtle who was stuck in a net. They served the tuna that night for an appetizer and the third night they served the Mahi. The food was amazing at every meal. The second day we went on our snorkel trip to Cano Island. So if you can't tell that, we had a wonderful time!
We only ran into a couple of snags along the way. Everything was great and the information you gave was very helpful. The only thing that we would have found to be a little more helpful would be to give better directions when driving into San Jose... We did not have a very good map.. but adventually we were able to figure out our surronding and make it to the hotel.
Mauricio, thank you for everything!!! we will definitely return to Costa Rica some day! Every place we stayed had its own personality and each was so unique. We loved every place and every experience! Thanks a million!
Costa Rica trip, James R (from USA) - January 31, 2007
Mr. & Mrs. Redding were all smiles. They had a marvelous time in Costa Rica. Everything went as planned, he said. He is very impressed. Thanks to you and your organization. You personally did an excellent job.
Chile trip, Lisa M (from USA) - January 28, 2007
I just wanted to let you know how pleased we were with the trip you arranged for us to Easter Island and Santiago. Everything was perfect and we had a wonderful time. Once again, Latin Discover made traveling easy. I appreciate all of your assistance. We'll definitely use you again! Lisa M.