Costa Rica trip, Christophe Chaillet (from UK) - April 8, 2013
Ha sido un viaje muy interesante y agradable. Por supuesto nos encantó la naturaleza y la dedicación de Costa Rica y de los Costarricenses a proteger su patrimonio excepcional. Es una confirmación de lo que se busca en un viaje a Costa Rica.
Lo que más destacaría es la amabilidad de la gente, siempre dispuestos a hablar, a ayudar, a dar consejos sin espíritu de engañar o aprovecharse. Por ejemplo, nos enseñaron algunos sitios escondidos muy preciosos: ríos de agua caliente, acceso a saltos en agua impresionantes, algunos caminos públicos, gente apasionada (cerca de Tenorio) que comunica su pasión de su país, de la fauna y de la naturaleza (ha costado solo 10$ y pasamos las 4 horas más interesantes e instructivas del viaje).
Los precios de los parques y de las actividades organizadas nos han parecido muy caras. En Europa (Francia, España, Alemania ….), hay miles y miles de kilómetros de senderos, miles de km de carriles bici muy bien mantenidos (con balisas, tracks …) que son gratuitos y de acceso público ; las visitas de los sitios más famosos no son tan caros (Alhambra, chateaux de la Loire, museos ….) aunque necesitan mucho más mantenimiento.
En cuanto a su servicio (Latin Discover), estupendo y muy bien organizado. Entregar y devolver el coche/carro al hotel es un + que apreciamos mucho. Los precios que nos conseguiste eran muy correctos (competitivos), los coches en muy buen estado, el servicio muy profesional y puntual. Todo bien. Los carros eran poco potentes pero da igual, no veníamos a Costa Rica para hacer una carrera, era perfecto para un viaje turístico y nos han permitido llegar a algunos sitios de acceso bastante difícil (camino a Villas Altura en Dominical por ejemplo).
Gracias. Saludos cordiales
Peru trip, Sheila McInnis (from USA) - April 5, 2013
We are back at home with many great memories of our trip which will take some time to document.
However one of the highlights of our trip was going to Macchu Picchu. For the most part of the trip all the arrangements as scheduled went as planned. We arrived on time in Lima and found our tour guide quickly. We went to the Sheraton and the accommodations were very nice. Most everything went very smoothly. All of the tour package information was in one package under "Colin Whiteheads". All the tour guides were pleasant, informative, helpful, all guides were excellent.
Star Peru airlines as you suggested was a very good service. We all found the trip through the sacred valley fabulous, the lunch amazing, and the first part of the Hiram Bingham train trip wonderful. It was as you may know not the normal full trip from Cusco to Machu Picchu, it was cut short by 2 hrs. Machu Picchu absolutely outstanding. Every minute.
Overall I think you and your company Mauricio are very good to work with,
Mexico trip, Nutida Rasrivisuth (from Thailandia) - April 1, 2013
My friend and I had wonderful and memorable trip in Mexico. Everything went as it was planned. The program was well planned. The hotels were excellent although some are far from the city center. The tour guide, Armando, is very nice and helpful. He took care of everything and was ready to help everything we needed. Twelve nights in Mexico were a very good time for us. We are looking forward to going back there. We recommend Latin Discover to anyone. Thank you for making this trip perfect!
Central America trip, Debbie Johnson (from USA) - March 26, 2013
Mauricio, First, I must again thank you for assuring we were picked up at the correct hotel on the first day of our trip after the leaders of our mission changed our hotels at the last moment. Great customer service and I will be sure to recommend you and Latin Discover to anyone I know that plans a trip to Central America.
I appreciated all the preparation and e-mails that you provided me prior to our trip as well.You certainly have my permission to use any part of this e-mail on your testimonial page. Our tour guide, Julio Flores of your Nicaragua supplier was absolutely outstanding and really made our experience in this country a very positive one.We learned a great deal about the history, people and culture along with seeing plenty of wildlife.A great ambassador for his country. There was only one glitch in one of our pre-paid tours in Tortuguero (not on the list given to the guide) and your Costa Rica supplier made it right the very next day. All guides and drivers were on time, courteous, and professional.The guides were well-informed and top notch. Having only one pre-planned activity a day, as you recommended, worked out well. We added on two as our time and energy permitted (night tour and coffee tour in the Cloud Forest) and having the flexibility was good.
All of our accommodations were just great.Our favorite was the Belmar at Monteverde, followed by our accommodation in Granada. The Costa Verde in Manuel Antonio was very nice with good restaurants and a perfect location. This was the hotel that I asked you to book to keep down the cost. Tortuguero was a great experience because of the uniqueness of the boat rides and the gardens around the lodge. The itinerary for both countries worked out very well, were varied and well paced. I would recommend both countries to future travelers.
Hopefully you will find this feedback of value. Debbie
Argentina trip, Brian O`neil (from USA) - March 20, 2013
We had a great trip. The hotels were perfect. As we drove into El Calafate we saw a hotel on the hill overlooking the city and thought that must be very expensive and certainly not our hotel - but it was and it was superb. I think it’s called Alto Calafate. The cruise was great too. Thanks so much for all your help, including the bus tickets. I took hundreds of pictures, so too many to share.
We’ll definitely call you when we look at another trip to South or Central America. Your online itinerary was very helpful.
Thanks again and hope all’s well with you,
South America trip, Alice Newton (from USA) - March 18, 2013
Jim and I thoroughly enjoyed our trip. There were some highlights that we will cherish in our memory. The Estancia El Ombu was a wonderful experience. (Other than the biting flies…) We rode and had good experiences with the gauchos, the food and other guests. In Buenos Aires we did a lot of walking and did a half day intro tour of the city. We found some really good restaurants here. One of the special parts of the trip was our stay in Puerto Madryn. Punto Tombo was fascinating with all the penguins as well as the beautiful scenery. The young man who was our driver/guide was outstanding and you should know that he went out of his way to provide those little extras that made our trip easy. Things like picking us up at the hotel and taking us down into town to the restaurant area for dinner, then coming back to take us back to the hotel. I know he lived locally but we felt bad about taking him away from his family in the evening even for a few minutes. He didn’t seem to mind and provided us with outstanding service!
On to Ushuaia and our train trip. That was fun and a unique little (narrow gauge) train. As was the trip into the park. We had our requisite picture taken at the “end of the road”. The Australis cruise ship was a very good choice with not a huge population of people and staff that made the shore excursions very special. My only comment would be to really encourage people to have rain pants. We had our rain jackets and used the boots provided by the ship but as an afterthought wished we had rain pants. We got to have all the shore excursions which were varied and interesting – from hiking up the hill to the southern lighthouse, to hiking back to the glacier, etc.
Another highlight of the trip was our stay at Calafate. The Perito Moreno glacier was absolutely magnificent. We got to see some “calving” of the ice as well as hear the terrific sounds. We also went to the Laguna Nimez bird sanctuary in town and saw the flamingos. Another day we took a boat to another estancia, then a 4 X 4 trip up into the mountains and finally hiked to see the second largest glacier in the world.
All the hotels throughout the trip were very much to our liking. Small and pleasant with really good and helpful staff. And the breakfast menus were excellent. During our drive, we were able to stop as we wanted and explore a bit off the beaten track. When we got to Santiago, my husband did have his opportunity to fly in the Andes; I don’t think he quit smiling about the experience for weeks afterward.
I have attached some images for you that Jim took during our trip. I have about three thousand that I took, so my next job is to get them processed and onto our web site. I will let you know when that happens.
Thanks again for your hard work on our behalf for this trip.
Alice and Jim
Peru trip, Kelly Dawson-Trewern (from USA) - February 28, 2013
Just want to let you know we had an amazing time in Peru. Tour was very well organised and the service was fantastic! Have arrived safely in Rio for our next adventure.
Central America trip, Peter Cushing (from USA) - February 25, 2013
Hi Mauricio, Just a note to let you know that we were very pleased with the tour you designed and the execution of it. Everyone was anxious to make sure that we were satisfied. We spent about the amount of time that we wanted in each location.Honduras is not as interesting as the other two, except for Copan which was great. The guide and driver in Nicaragua were the best of all. We did have our game of golf although it was somewhat difficult to get finances settled with the course.. The flight back was fine and on time. Overall,we had a good time and would recommend your company to any friends who want to visit central America.
I second everything my dad said - all guides were good with Erick Martinez in Nicaragua being the standout. Luckily we had the most time with him. Having been very impressed with Copan and Chichen Itza I am anxious to see Tikal. I have no idea when that will be but I will keep you in mind when I get around to that trip!
Peter and Colin Cushing
Argentina trip, David Kendler (from Israel) - February 6, 2013
It is my pleasant duty to inform you that all your arrangements performed perfectly, the guides were very knowledgeable and we were also very lucky with the the weather throughout (4 weeks) our South America tour.
On behalf of the group, many many thanks and best wishes for prosperous future and good health.
Brazil trip, Clement H (from Guyana) - February 1, 2013
I have a great trip.
First of all, you have done a good job, despite my last minutes request, you manage to fit me in. Also you keep follow up and keep all info posted to me.
Secondly, the local tour guide is also providing a good service. She is knowledgeable and friendly, we enjoy her care and guide.
Overall the trip was excellent, I will go for your company service for my next trip and also introduce my friend.
Thanks again, Clement
Peru trip, Adrian Davis (from USA) - January 28, 2013
The trip was absolutely fantastic - far exceeding our expectations. Your contacts could not have been more helpful and professional. Everyone was polite and extremely attentive. The guide at Machu Picchu - Darwin - was probably the most knowledgeable guide I have ever encountered, with a true love and passion for the place and appreciation of Inca culture.
Lake Sandoval was a true find - and another magnificent, unforgettable experience. Overall, it was a trip Mati and I will never forget. He is already pushing me to plan other trips to South America - all of which you will of course be involved in.
Thank you again for planning such an extraordinarily educational and awe inspiring visit to Peru. We are deeply grateful.
Peru trip, Anne Salonen (from Finland) - January 15, 2013
I had fabulous time in Peru. Everything went very well. All the hotels were better than I thought and very cosy and breakfasts were tasty. Hotel staff was very helpful in every hotel. Tour guides knew much about places they told about. Flights, buses and trains were on time. It was very nice to see different landscapes and climates from Iquitos to Titicaca lake. In Maldonado walking tour in the jungle in the dark as well as boat trip on the river in the evening seeing for instance caymans in the dark was very interesting.
South America trip, Carol Lind (from USA) - January 9, 2013
Dan and I are home following our wonderful trip to Patagonia. We really enjoyed the hotels you chose especially in El Calafate. After backpacking, the luxurious bathroom at Quijote was an unexpected treat. The staff was very helpful, and we were able to walk to great restaurants.
We appreciate your help with all of the arrangements. It was comforting to have all your contact information even though we didn''t need to use it.
Thank you for helping Dan put together a memorable trip.
Peru trip, Karen Lawson (from Canada) - January 2, 2013
The trip was amazing. We have never used a tour company before, preferring to travel on our own. However, we knew that with 2 young teenagers, we needed a confirmed itinerary and some action packed days! And that is exactly what we got.
The itinerary was the perfect blend of activity and more sedate tours. Everything worked like clockwork. The guides and Latin Discover representatives were always on time, and some went even so far as to contact us by telephone the night before a big day to confirm pick up times, etc. Everyone was very knowledgeable, and happy to joke around with us, so it didn''''t seem so much like a "tour", but a day out with a friend!
The white-water rafting was a highlight for our kids, and we appreciated the fact that the company changed the location of the trip to ensure our safety, even though it meant a 2 hour drive to the river instead of the planned 10 minutes.
Of course we loved the Hiram Bingham train, the Sanctuary, and our time at Machu Picchu. The climb up Huyna Picchu was also well worth it - although certainly almost pushing our limits!! ;)
The hotels were all comfortable, clean, and had great staff. We always felt safe and comfortable. The drivers were good, the guides were fun, and Peru was spectacular. We hope to be back one day.
Thank you, Mauricio, for assisting with our trip. Our only regret is that we didn''''t get to meet you! I will send you a few pics so you can see the fun we had.
Chile trip, Paul Broussard (from USA) - December 10, 2012
We just got back home yesterday afternoon. The trip was wonderful! We did so much in the 3 weeks we were in South America. The wedding was a real experience. I can call it an extravaganza! Everything went very well. We were very pleased with all your efforts for our trip. The Hertz rentals went just as planned, the hotels were excellent, and our guide in Santiago was terrific. We got to be good friends with him and he might come over to visit the USA and stop by to see us.
Thank you and LatinDiscover!