Argentina trip, Eddy Schreiber (from Israel) - December 28, 2010
Just to thank you for your prompt response to our needs and taking care of all details. And to let you know that we had a great time, enjoyed the trip (as well as the service, hotels, guides etc.) very much.
We are now back home in Israel and will recommend your services among our friends and family, and if relevant will not hesitate to use your services again.
Happy New Year,
Rachel & Eddy
Antarctica trip, Marsha W (from Canada) - December 21, 2010
I had an incredible time all around. I would highly recommend traveling with Antarctica XXI again. The expedition staff were highly professional, personable and always put safety first for the passengers. The crew were also very good along with the food and services.
We even had a wedding ceremony!
The sights were phenomenal! We were able to a landing in all of the scheduled areas. It was an amazing opportunity to see such wonders!
I really wish that Antarctica XXI will consider adding another 2 days to that particular itinerary. By the time all of us as passengers really got accustomed to the sailing and the zodiac tendering, the trip was over. As unpleasant as sailing through the Drake Passage was, I am glad we did it!
The Ocean Nova ship was okay. It certainly sufficed for our purposes! The rooms/bathroom facilities were quite small...but for 4 days, it was fine.
It was a tremendous experience
Thank you Laura for all your help!
Ecuador trip, Tom Newins (from USA) - December 14, 2010
Laura, Michaela and Fabricio (our naturalist/guide),
I wanted to follow up on our recent trip to the Galapagos. As expected upon my return to Alaska, many people have asked me about our vacation. My consistent response has been that “it exceeded our expectations, and we had high expectations at the time we planned the trip.” The Nemo II was a very comfortable boat, with an attentive crew and comical (though thoroughly knowledgeable) guide. Our guide, Fabricio Carbo, indicated this is the first time he has worked with Latin Discovery and asked to be included in my email to you.
To start, the overview of the tour was accurate. Laura, I also want to thank you for your add-ons as a result of the changes in the tour dates. Our day in Puerto Ayora gave us an opportunity to see other aspects of Santa Cruz island later in the trip. As it turned out, my wife and I met a friend from Canada while walking on a path as part of the “Bay Tour” before our boat cruise. It was a total and pleasant surprise. The hotel in Puerto Ayora was also very nice and accommodating. We truly appreciate all that you did for us.
Pluses: Number 1 is the fact that we had a small group on board and all (loosely) connected. This gave us the private, personal touch that really distinguished our trip from other boats in the vicinity. Fabricio also did a wonderful job of timing our landings to not coincide with other tours. Although this meant some early morning departures (which was as difficult for our guide as it was for the guests….), the privacy on the islands was much appreciated. Part of the success of the trip was that it was a learning experience as much as a fun adventure. I even made the guests learn some Spanish (in presenting facts about Alaska to the crew). The food and drink were plentiful, and there was always fresh fruit.
Overall, it was an incredible trip. I have already told several people who are interested in (and have the ability to visit) the Galapagos that I strongly recommend the same team we used for our trip. I would be very surprised if you do not get a couple more bookings as a result of this trip.
In closing – Laura, you came through and not only corrected the problems that occurred, but you went the extra mile (or marathon) to more than make up for it. In the end, your work and help truly enhanced our vacation (we would not have met our friend on the beach if not for the early arrival).
Fabricio did an exemplary job of leading our group and ensuring that all details were taking care of (except for finding the flamingos). He truly became part of our group, and we became part of his family. The US Holiday, Thanksgiving, occurred during our trip and Fabricio worked with other boats to procure a Turkey for our traditional Thanksgiving dinner. Often, it is the small things that mean the most.
Thanks to all. Each of you helped make our trip positively one of our highlights. I hope to have the pleasure of working with each of you again.
Belize trip, Stephen Mason (from UK) - December 7, 2010
Firstly I must say that the flight arrangements worked out perfect and the Mayan air staff was brilliant including the pilot that flew us through a tropical storm from Dangriga to Belize city.
Being in Hopkins village was a pleasure as the folk were so friendly. I also had a look at some property along the Sittee river which was inviting.
I will most certainly encourage my friends and colleagues a trip to Belize and most definitely flying Mayan air.
Thanks for your help
Peru trip, Denise Venables (from USA) - December 6, 2010
I would just like to thank you for the professional way you have dealt with all aspects of our booking. From the very first enquiry you have been exceptional, the best travel agent I have ever dealt with. You are certainly great at your job.
Everything to do with the trip to Peru was wonderful from from start to finish. We had an amazing time. The hotels were all superb. Everything was very well organised. We would not hesitate to recommend you to family and friends.
Thank you once again.
Michael and Denise Venables
Argentina trip, Sheldon Milstien (from USA) - November 8, 2010
We had a wonderful visit to Argentina. All of the hotels were great. All of the people who picked us up and took care of us were also wonderful.
Thank you very much for making this such a joyful trip for us.
Chile trip, Amy Skalmusky (from USA) - November 5, 2010
The trip went well and the places we visited were unforgettable!
Excellent hotels. Wonderful rooms and fantastic locations. I was very pleased with every place that we stayed. The car was a good choice. Very comfortable and not too bad on gas mileage. All the paperwork was in order and we had no problems at the border.
Argentina trip, Cathy P (from USA) - October 26, 2010
Attached is a photo of us at the Glacier! We had a great time. All of the arrangements were perfect. As you may recall there was a short time between flights from Buenos Aires to El Calafate. Well, the plane waited for us and the 18 other passengers who were also taking the same flight as us. The hotels were great. Buenos Aires is very similar to cities in Europe. There are so many things to see there and we loved the tango show.
Thanks again for all your help!
Cathy and Michael Pollak from Los Angeles
Ecuador trip, Wlodzimierz M (from Poland) - October 25, 2010
It was great trip! Proffesional staff of the boat.
All the best, Wlodzimierz M.
Chile trip, Liz Wise (from USA) - October 22, 2010
Although our trip had a rough start, we really enjoyed our Chile vacation. You were wonderful to work with and so appreciate your help and patience.
The self drive was challenging but we did enjoy being able to explore at our own pace. Mario & Eduardo were fantastic guides and took good care of us on our trip to Putre & Lake Chungara
We took lots of pictures to help us remember our wonderful adventure in Chile.
Thank you very much for your help!
Liz, Jeff & Callie
Peru trip, Victoria Noble (from UK) - October 11, 2010
Many thanks indeed for such a well organised and planned holiday in Bolivia and Peru. We worried that it would be difficult for you to accommodate the precise itinerary that we wanted, but all of your arrangements worked perfectly and seemlessly- thank you.
We had a fabulous time and thought that there was a good balance between guided and free time in general. All of the guides were well informed, interesting and punctual, and in particular one guide - Mr Darwin at Machu Picchu - was outstanding.
The Hotel Sol y Luna and the Sanctuary Lodge Hotel at Machu Picchu were really wonderful, indeed all hotels that you chose for us were very comfortable and clean.
We had high expectations for the trip and places such as Machu Picchu and Cusco did not disappoint us, but there were also surprising highlights such as the journey between Puno and Cusco on the Inca Express, the Inca Rail journey to Machu Picchu, Sun Island and the fantastic Pisco Sours at the Sol y Luna Hotel. We would not hesitate to recommend you to friends travelling in South America.
Over-all it was a lovely and very memorable holiday - thank you once again for all your help.
Victoria and Doug Noble
Peru trip, Meena Habbu (from USA) - October 6, 2010
Thanks for making our trip to peru really memorable. I know it was put together very last minute, but despie this all the arrangements were fantastic. All hotels staff and tour guides were very knowledgeble and professional.
We were very well taken at Novotel in Cusco. On our last night in Cusco we had to wait 45 minutes to get the room, they apologized to us and upgraded us to a colonial room. Food situation was great. Since I am a vegetarian was little apprehensive, but they accommodated my needs very well.
Once again, thanks for all your help. We are planning an Amazon cruise in couple of years and will definitely consider your tour company. I will certainly reccomend all our family and friends to contact you for any Latin American adventure.
Peru trip, Carla Rowden (from USA) - September 28, 2010
I want to say THANK YOU so very much for working hard to make sure things worked out for us in Cusco. Even though our trip did not turn out exactly as planned, due to the strike in Cusco, we still had a fantastic time. You did a great job of taking care of us during the interruptions of the week. I will be sure to use you all again in the future and recommend all of my friends your way!
Peru trip, Peter Baksa (from Hungary) - September 17, 2010
I contacted with our clients, Mr. Baksa, and he told me everything was great!, and they are very happy with the trip your company organized for them.
Thank you for your correct, prominent and professional work!
Thanks and best regards,
WINAIR TRAVEL KFT.1065 -
H Budapest, Bajcsy - Zsilinszky u. 33.
Argentina trip, Elizabeth Brokaw (from USA) - September 13, 2010
Everything went very well. The hotel was lovely, and the tour guides were very nice and informed. I will certainly be recommending your services to my friends.
Thank you for all your help in organizing the trip. I am still surprised at how smoothly absolutely everything went.