Hi Laura!

The trip I booked went very fine. Everything happend like we arranged it: The flight tickets waited for us in our hotel, someone waited for us at the airport in San Cristobal - even though our plane was late - the 2 islands-trips per day were well organised and of course very interesting. And also our 2 days on our own were perfect.

The land trips were very well organised by the crew and the naturalist guide. I really liked the briefing and the white board with our day''''s schedule. Everybody was nice and friendly. We had 5 varied days - with a good combination of walking, snorkeling, listening to interesting facts and other activities in freetime.

The long trip to Galapagos was definetly worth it!
Thank you for your help arranging this unforgetable trip!

Best regards,
Nicole

I had a wonderful trip to Iguazu. The hotel St George was well located for restaurants and some shopping. The falls are amazing in themselves and the guia Gustavo was very good with me as the only non-Spanish speaker in the group. I did the boat ride which was amazing and should be suggested to anyone going there if they are physically able to do the climbing. The transfers were perfect, right on time. Thanks for your good help and I will use your company in the future for my clients. Joanne Gardner. (The Travel Specialist)

Dear Laura,

Just to thank you for your prompt response to our needs and taking care of all details. And to let you know that we had a great time, enjoyed the trip (as well as the service, hotels, guides etc.) very much.

We are now back home in Israel and will recommend your services among our friends and family, and if relevant will not hesitate to use your services again.

Happy New Year,
Rachel & Eddy

Laura, Michaela and Fabricio (our naturalist/guide),
 
I wanted to follow up on our recent trip to the Galapagos. As expected upon my return to Alaska, many people have asked me about our vacation.  My consistent response has been that “it exceeded our expectations, and we had high expectations at the time we planned the trip.”  The Nemo II was a very comfortable boat, with an attentive crew and comical (though thoroughly knowledgeable) guide.  Our guide, Fabricio Carbo, indicated this is the first time he has worked with Latin Discovery and asked to be included in my email to you.
 
To start, the overview of the tour was accurate.  Laura, I also want to thank you for your add-ons as a result of the changes in the tour dates.  Our day in Puerto Ayora gave us an opportunity to see other aspects of Santa Cruz island later in the trip.  As it turned out, my wife and I met a friend from Canada while walking on a path as part of the “Bay Tour” before our boat cruise.  It was a total and pleasant surprise.  The hotel in Puerto Ayora was also very nice and accommodating.  We truly appreciate all that you did for us. 

Pluses: Number 1 is the fact that we had a small group on board and all (loosely) connected.  This gave us the private, personal touch that really distinguished our trip from other boats in the vicinity. Fabricio also did a wonderful job of timing our landings to not coincide with other tours.  Although this meant some early morning departures (which was as difficult for our guide as it was for the guests….), the privacy on the islands was much appreciated.  Part of the success of the trip was that it was a learning experience as much as a fun adventure.  I even made the guests learn some Spanish (in presenting facts about Alaska to the crew).  The food and drink were plentiful, and there was always fresh fruit. 

Overall, it was an incredible trip.  I have already told several people who are interested in (and have the ability to visit) the Galapagos that I strongly recommend the same team we used for our trip.  I would be very surprised if you do not get a couple more bookings as a result of this trip. 

In closing – Laura, you came through and not only corrected the problems that occurred, but you went the extra mile (or marathon) to more than make up for it.  In the end, your work and help truly enhanced our vacation (we would not have met our friend on the beach if not for the early arrival). 

Fabricio did an exemplary job of leading our group and ensuring that all details were taking care of (except for finding the flamingos). He truly became part of our group, and we became part of his family.  The US Holiday, Thanksgiving, occurred during our trip and Fabricio worked with other boats to procure a Turkey for our traditional Thanksgiving dinner.  Often, it is the small things that mean the most.
 
Thanks to all.  Each of you helped make our trip positively one of our highlights.  I hope to have the pleasure of working with each of you again.
 
Tom Newins

Dear Laura,

We had a wonderful visit to Argentina. All of the hotels were great.  All of the people who picked us up and took care of us were also wonderful.

Thank you very much for making this such a joyful trip for us.

Best regards,
Sheldon Milstien

Hi Laura,

The trip went well and the places we visited were unforgettable!

Excellent hotels. Wonderful rooms and fantastic locations. I was very pleased with every place that we stayed. The car was a good choice. Very comfortable and not too bad on gas mileage. All the paperwork was in order and we had no problems at the border.

Sincerely,
Amy